L’Oréal selects its suppliers according to stringent criteria and standardsin terms of quality, safety, social and environmental responsibility, established worldwide and in line with its responsible purchasing policy
L’Oréal offers consumers high-quality, high-performance productsthanks to compliance with the most stringent regulations and the continuous improvement approach at the heart of its quality policy
A global quality management system to guarantee performance and quality for consumers
Identical processes at all 37 plants, from receipt of raw materials, manufacture of formulas and filling and packaging of finished products right through to marketing
Plant certification at the highest level
100% of the Group’s plantsproduce in compliance with ISO 22716 * Best practices in cosmetics manufacturing.
100% of the Group’s plantsproduce in compliance with ISO 9001 Quality management.
The Group’s environmental policy aims to roll out best practices in sustainable production so as to limit the direct impact of the Group’s business activities on the environment, and to preserve biodiversity and resources: energy efficiency, use of renewable energy, optimisation of water consumption and recycling, reduction of waste generation etc. In 2023, L’Oréal continued to prioritise programmes designed to reduce its environmental footprint(1)Continuation of renewable energy projects around the world (e.g., start-up of two new treatment plants in France)..
-65%of CO2 emissions in absolute termsOperating sites (Scopes 1 and 2, according to the GHG Protocol).
-10%of water withdrawal per unit of finished product
-8%of waste generation (excluding sludge) per finished product unit
97%of waste on industrial sites has been recovered, i.e. reused, recycled or made energy-efficient