2023 universal registration document

4. Corporate Social Responsibility

Other inclusive sourcing projects in France mainly concern support for Living Heritage Enterprises (EPV), SMEs, older workers facing hiring discrimination, women entrepreneurs, women who are victims of domestic violence, people in inclusion, and bio-solidarity cooperatives

Citizen Day – a day of employee involvement: every year since 2010, L’Oréal employees have dedicated a workday to providing their skills and energy to hundreds of social and environmental non-profit organisations. This involves, for example, cleaning natural sites, setting up well‑being workshops for people in vulnerable situations, repainting centres for elder people etc. L’Oréal has also developed the L’Oréal CitizenThe citizen commitments are detailed on the website: www.loreal.com/en/articles/commitments/loreal-citizen/. programme, offering its employees the opportunity to contribute to different causes through several ways, such as Payroll Giving, Hackathons for good, crowdfunding campaigns, and mentorship. 

Beauty for a Better Life – a L’Oréal Foundation programme for vulnerable people: Convinced that beauty contributes to the process of rebuilding oneself, the L’Oréal Foundation, through its Beauty for a Better Life programme, assists fragile people in improving their self-esteem by giving them access to free beauty and wellness care. The L’Oréal Foundation also promotes employment for vulnerable women through excellence learning programmes in the beauty professions. 

Beauty care and wellness treatments

The L’Oréal Foundation supports the provision of free beauty care and wellness treatments in medical and social environments through the partnerships it has built with non‑profit and hospital organisations. These treatments are provided by specially trained socio-beauticians or socio‑hairdressers. They play a role in improving wellness, self-esteem, fighting spirit and social cohesion. They offer essential moments, whether for patients whose bodies are ravaged by illness or for people in a fragile social situation. In 2023, the L’Oréal Foundation made it possible for more than 23,800  people in difficult circumstances to receive beauty care and wellbeing treatments in France. By increasing access to these treatments, the L’Oréal Foundation is also encouraging social innovation:

  • the Foundation continued the Mobile Care & Wellness Centre initiative it had launched in 2019, in the Île‑de-France, Auvergne-Rhône-Alpes and Hauts-de-France regions of France. Nearly 1,700 vulnerable or isolated women have benefited from socio-beauty treatments;
  • in partnership with Emmaüs Solidarité, three beauty and well‑being spaces have been specifically dedicated to vulnerable people to give them no-cost access to socio‑beauty and socio-hairstyling services within a welcoming space.
Learning programmes on the beauty professions

In partnership with local NGOs in 28 countries, the L’Oréal Foundation offers free learning courses on beauty professions to women in very difficult social or economic situations to assist them in finding employment.

In 2023, as part of the Beauty For a Better Life programme, 11,836 people in very di˜icultsocial or economic situations were trained in Beauty professions.

The L’Oréal Foundation partnership with Médecins du Monde for the benefit of women and children: The L’Oréal Foundation supports the Médecins du Monde (Doctors of the World) association’s facial reconstructive surgery operations (“Opération Sourire”). The L’Oréal Foundation enables children or women who suffer from congenital malformations or who are victims of physical violence to regain their integrity and return to their community.

4.3.3.7. Measures taken in favour of the promotion of women’s rights

As an active supporter of the UN Women’s Empowerment Principles, the Group is involved in numerous initiatives aimed not only at improving the situation of women in the private and public spheres, but also at recognising the contribution of women to the advancement of humanity.

4.3.3.7.1. Responsible communication

The Group’s Code of Ethics and the principles of Responsible Communication, which are summarised in an operational brochure distributed worldwide, especially cover the prohibition of stereotypes and degrading images of women.

4.3.3.7.2. Gender equality

Achieving real gender equality, up to the highest levels of responsibility, is a key challenge for the Group, both to promote a culture of inclusion and to increase L’Oréal’s ability to innovate. The Group, therefore, ensures that all jobs are equally accessible to women and men, both at the recruitment level and with regard to career development. Special attention is given to pivotal periods such as parenthood (see paragraph 4.3.2.6.). During supplier audits, L’Oréal also seeks to ensure the absence of discrimination and sexual harassment (see subparagraph 4.3.1.2.1.).

The citizen commitments are detailed on the website: www.loreal.com/en/articles/commitments/loreal-citizen/.