2023 universal registration document

4. Corporate Social Responsibility

ABSENTEEISM RATES

non-inclus 2021 2022 2023 Details
Total absenteeism rate (%) 5.9% 5.0% 4.8% C/(A-B)
Of which due to illness 2.4% 2.5% 2.4% D/(A-B)

NUMBER OF RECRUITMENTS

Number of recruitments (Permanent contracts) Europe Latin America North America North Asia SAPMENA-SSA Total
2023 2023Europe

4,194

2023Latin America

1,709

2023North America

3,073

2023North Asia

1,060

2023SAPMENA-SSA

1,597

2023Total

11,633

2022 2022Europe

4,440

2022Latin America

1,740

2022North America

3,986

2022North Asia

1,057

2022SAPMENA-SSA

1,736

2022Total

12,959

2021 2021Europe

3,699

2021Latin America

2,137

2021North America

3,853

2021North Asia

1,970

2021SAPMENA-SSA

1,337

2021Total

12,996

NUMBER OF DEPARTURES

non-inclus 2021 2022 2023
Number of departures (resignations, retirements, mutual agreements, dismissals and, as of 2023, death and early termination of permanent or temporary contracts). 11,977 10,823 9,730
Including number of dismissals (permanent contracts) 3,153 1,863 1,797

The turnover rate takes into account resignations, retirements, mutual agreements, dismissals and, as of 2023, death and early termination of permanent or temporary contracts. In 2023, it was 10.7%.

4.3.2.1. Preserving employee health and safety
An ambitious shared health and safety policy

The Health (H) and Safety (S) policy is a priority objective of the Group’s general policy and one of its main managerial pillars. All managers are evaluated on their ability to apply it and on their results in this area. It is based on the fundamentals presented in subparagraph 4.3.1.1.1.

Moving towards “zero accidents” is the ambition that L’Oréal has set for the safety of its employees. The Group has implemented programmes aimed at reducing risks and ensuring regular improvement in results through the leadership of managers and the involvement of staff at all levels.

The Group strives to ensure regulatory compliance with its own standards on its sites (industrial or administrative sites, research centres, stores), and checks that its subcontractors and suppliers manage the health and safety of people through a programme of external audits.

128 lost time accidents (L’Oréal and temporary workers) were reported in 2023, compared with 118 lost time accidents in 2022.