2023 universal registration document

4. Corporate Social Responsibility

Disability and physical and mental well-being:
  • Inclusion and employment of people with a disability is one of the Group’s primary policies. L’Oréal is joining forces with its partners to deliver on this. In 2023, L’Oréal’s activities supported more than 3,200 full-time jobs for people employed by its suppliers, in 36 countries.
Age and Generations:
  • In 34 countries, L’Oréal supports access to employment for 2,139 people over 50 years of age through its purchases of packaging production, POS items, promotional items and services.
Gender and LGBTQIA+:LGBTQIA+: Lesbian, Gay, Bisexual, Transgender, Queer, Intersex, Asexual, +.
  • In 38 countries, L’Oréal supports projects related to the empowerment of women, which represent 42,571 jobs. 
  • L’Oréal has been developing a solidarity sourcing project for she a in Burkina Faso since 2014. 25,160 women working together in producer groups are paid a fair price guaranteed by the Fair For Life label. A unique and innovative microinsurance project has been launched by L’Oréal and its partners, which improves the economic resilience of female producers.
  • In China, L’Oréal supports 53 companies owned and run by women, which employ 1,938 people in total.
  • L’Oréal confirms its support for the LGBTQIA+(4)community. Particularly in the United States, where it works with five suppliers certified as LGBT-Owned Businesses by the independent body NGLCC, the National LGBT Chamber of Commerce. In 2023, L’Oréal was awarded the GEEIS-SDG trophy for its commitment and for the TransForma project, in particular. L’Oréal Brazil and its new consumer engagement service provider help individuals in Brazil who are facing heavy discrimination in the country gain access to employment.
  • L’Oréal USA has partnered with Creator Deck, an agency certified by the Women’s Business Enterprise National Council (WBENC). This partnership illustrates the unique value that diversity-focused companies bring to the Group and how they are fostering innovation. Its diversified database of influencers and its social media content enable brands such as Maybelline and NYX to promote a daring and inclusive vision of beauty.
  • In India, several of the Group’s major partners in the field of new technologies have developed programmes to promote the employment of women. The aim is to increase the proportion of women in IT activities/services and to enable them to develop their careers.

 

L’Oréal is committed to the living wageSee the definition of the living wage in paragraph 4.3.2.5.

A living wage must cover an individual’s basic needs such as housing, meals, health and education as well as those of any of their dependents. At L’Oréal, a remuneration monitoring process is in place to adjust, if necessary, the remuneration paid to the Group’s permanent employees to ensure they receive a living wage. L’Oréal has been accredited to the Fair Wage Network, a rigorous independent organisation, since 2023.

In line with its commitment to fair pay for all of its employees, L’Oréal aims to ensure that, by 2030, all its strategic suppliers’ employees will be paid at least a living wage.

In 2022, L’Oréal launched a pilot programme that included some 20 of its strategic suppliers. The programme’s objective was to explore the principle of the living wage and to provide support for its suppliers. This pilot project used to test the effectiveness of the supplier support system based on cohort principles.

A series of meetings were organised with a group of suppliers, the Fair Wage Network and L’Oréal in attendance. The purpose of these meetings was to discuss the strategy and methodology, as well as to hear from the suppliers that were furthest forward in the process. This way, companies were encouraged to share best practices and any difficulties they encountered. Following this series of meetings, suppliers are invited to make commitments through a living wage pledge. In 2023, more than 115 suppliers benefitted from individual support and more than 50 suppliers pledged to be compliant by 2030.

At the same time, L’Oréal provides a digital platform named Spread The Best Practices. This media tool makes it possible to stream learning materials on implementing a fair wage policy. 

In addition, L’Oréal is working hard to create fair wage synergies so as to encourage other stakeholders outside its own value chain to adopt this commitment.

In this sense, the Group works closely and advocates alongside public and private businesses and organisations sectors, such as the Better Business through Better Wages initiative, to raise standards in terms of remuneration.

L’Oréal is also a member of the Business for Inclusive Growth (B4IG) coalition which, in partnership with the OECD, works to incorporate the fair wage into public debate.