2022 Universal Registration Document

1.5. Internal Control and risk management system

Chapter 1 : Presentation of the Group – Integrated Report

1.5. Internal Control and risk management system

1.5. Internal Control and risk management system

The Group operates in a constantly changing environment. Like any company, L’Oréal is necessarily exposed to risks which, if they were to materialise, could have a negative impact on its business activities, its financial position and its assets, particularly in terms of reputation and image.

In order to ensure the sustainability of its development and the achievement of its objectives, the Group strives to anticipate and manage the risks to which it is exposed in its different areas of activity.

L’Oréal’s risk management consists of identifying, assessing and controlling risks that may affect the smooth running of the Company. It also participates in the Group’s development by promoting the good use of resources to minimise the impact of negative events and maximise the realisation of opportunities.

By contributing to preventing and managing the risks to which the Group is exposed, the purpose of the Internal Control system is to enable the Group’s manufacturing and economic development to take place in a steady and sustainable manner in a control environment appropriate for the Group’s businesses.

Internal Control is a system that applies to the Company and its consolidated subsidiaries and aims at ensuring that:

  • economic and financial targets are achieved in compliance with the laws and regulations in force and the Group’s Ethical Principles and standards;
  • the orientations set by General Management are followed;
  • the Group’s assets and reputation are valued and protected; and
  • the Group’s financial and accounting information is reliable and provides true and fair statements.

The control environment, which is critical to the Internal Control system, good risk management and the application of procedures, is based on behaviour, the organisational structure and employees. At L’Oréal, it forms part of a culture of rigour and commitment communicated by senior management and in line with the Group’s strategic choices.

Risk management and Internal Control is everyone’s business, from the governance bodies to all employees.

The Internal Control system is the subject of ongoing supervision in order to verify whether it is relevant and meets the Group’s objectives and addresses its issues.

Chapter 3 provides detailed information on identifying and managing the most significant risks from the point of view of investment decision-making, within the meaning of the regulations. These risks are listed in the table below.

Major risks to which the Group believes it is exposed

    Residual importance
Business risks Business risks

 

Sanitary crisis*

Significant

 

Information and cybersecurity systems*

Significant

 

Geographic presence and economic and political environment*

Significant

 

Crisis management

Moderate

 

Data

Moderate

 

Market and Innovation

Moderate

 

Business ethics

Moderate

 

Evolution of sales channels

Moderate

 

Human Resources risk

Low

 

Product quality and safety

Low

 

Safety of people and property

Low
Industrial and environmental risks Industrial and environmental risks

 

Product availability*

Significant

 

Climate change

Significant

 

Environment and safety

Low
Legal and regulatory risks Legal and regulatory risks

 

Risk of non-conformity*

Moderate

 

Intellectual property: trademarks, designs & models, domain names, patents

Low

 

Product claims

Low
Financial and market risks Financial and market risks

 

Inflation and  currency risk*

Moderate

 

Risk on financial equity interests

Low

 

Risk relating to the impairment of intangible assets

* Most material risks in each category.

Residual importance: Low Moderate Significant