1.3.2.Corporate Social Responsibility (CSR): shared and lasting growth
Priority to Human Capital
As our founder Eugène Schueller declared with conviction: “a company is not walls and machines but people, people and more people.”
Employees are the driving force behind the Group and one of its major competitive advantages. They are working to roll out the Group’s vision through its portfolio of brands, its governance, its research and innovation, data and technology in its transformation.
The Group’s human and social project revolves around one vision: to offer its employees an inspiring, inclusive and innovative working environment, which places human beings at the heart of each of its decisions. This is reflected in particular in developing the individual and collective performances of its employees and investing in the skills of the future. This also relies on a working environment that promotes engagement and collective performance, where growth is shared with employees.
Social innovation is at the heart of this approach, with the Share & Care programme in particular, or the programmes to transform our working methods (Simplicity 2 or Best of Both, the hybrid working policy). L’Oréal has always targeted constant, sustainable growth.
Since its very beginnings, the Group has been committed to developing its presence in all regions of the world by applying the fundamental rules of a good corporate citizen. The products offered to consumers meet the highest quality standards; the Group’s social commitments are the same in all its subsidiaries. Social audits are also conducted on the suppliers of the plants and distribution centres.
As far as its resources allow, each subsidiary takes part in the financing of sponsorship initiatives in keeping with the key pillars of the Group’s commitment to philanthropy: Research, women and the environment. Above and beyond its solid long-term economic performances, L’Oréal seeks to be exemplary and sets itself demanding standards in order to limit its environmental footprint. All production centres comply with the same rules aimed at reducing their environmental footprint.
The Group intends to develop its activity with the utmost respect for the planet, and to improve its social and economic impact on the life of the people and communities that surround it. It is for this reason that, in 2013, in the context of its Sharing Beauty with All programme, and in 2020 with the L’Oréal for the Future programme, L’Oréal set itself ambitious Sustainable Development Goals that were formalised and structured at a strategic level.
Focus: sharing growth with employees
The L’Oréal Share & Care programme is a large-scale social programme initiated in 2013. It consists of commitments revolving around four pillars that were updated in 2021 and implemented in all countries: social protection, healthcare, work/life balance and the working environment.
Protection
Providing employees and their families with financial support in the event of unexpected life events, by allocating appropriate assistance.
Health
Providing employees and their relatives with access to a high-quality healthcare system as well as prevention measures, placing greater emphasis on mental and emotional health, in order to create a new global approach to “personal ecology”.
Balance
Enabling all employees to fully experience milestones in life such as maternity and paternity and demonstrating flexibility in working organisation for a better work/life balance.
Workplace
Offering the best working environment thereby enabling employees to work in a pleasant, appropriate and effective way, and, depending on their activity, to meet, share, learn, collaborate, create or concentrate.