2022 Universal Registration Document

Chapter 4 : Social, environmental and societal responsibility

performance with a positive corporate social responsibility footprint. 2,889 people with disabilities in 33 countries benefited from the programme in 2022, an increase of 17%over the last two years. Solidarity Sourcing today has401 projects up and running in 886 local initiatives (including an additional 214 initiatives launched in 2022) in 70 countries, with the support of 84 third parties.

Focus on the Group's Inclusive sourcing in France

80 projects of the global Solidarity Sourcing programme support employment in France (1 in 5 projects), deployed in129 local initiatives. France is the country that undertakes the highest number of Solidarity Sourcing projects. In 2022,solidarity purchases in France represented 2,890 full-time jobs, an increase of 15% compared to 2020, representing 381 jobs.

These projects cover a wide range of purchases, including:cardboard, glass and plastic packaging, POS advertising materials, services, filling and packing, and logistics.

  • 21% of the beneficiaries are people with disabilities (615 jobs);
  • nearly half of the beneficiaries are in zones classified as vulnerable (1,339 jobs). These are areas classified as “Rural Revitalisation Zones” and “Sensitive Urban Zones”. These jobs cover production needs (glass bottles, tubes, cardboard boxes, subcontracting) or services related to L’Oréal’s business;
  • other Solidarity Sourcing projects in France mainly concern support for Living Heritage Enterprises (EPV), SMEs, older workers facing hiring discrimination, women entrepreneurs, women who are victims of domestic violence, people in inclusion, and bio-solidarity cooperatives.

Citizen Day - a day of employee involvement: every year since2010, L’Oréal employees dedicate a day of their working time by providing their skills and devoting their energy to hundreds of social and environmental non-profit organisations. This involves, for example, cleaning natural sites, setting up well‑being workshops for people in vulnerable situations, repainting centers for elder people, etc. L’Oréal has also developed the L’Oréal Citizen(1) program, offering its employees the opportunity to contribute to different causes through several ways, such as Payroll Giving, Hackathons for good, crowdfunding campaigns, and mentorship.

Beauty for a Better Life – a Fondation L'Oréal programme for vulnerable people: Convinced that beauty contributes to the process of rebuilding oneself, the Fondation L'Oréal, through its Beauty For a Better Life programme, assists fragile people in improving their self-esteem by giving them access to free beauty and well-being care. The Fondation L'Oréal also promotes employment for vulnerable women through excellence training programmes in the beauty professions.

Beauty care and well-being treatments

The Fondation L'Oréal supports the provision of free beauty care and well-being treatments in medical and social environments through the partnerships it has built with non‑profit and hospital organisations. These treatments are provided by specially trained socio-beauticians or socio‑hairdressers. They play a role in improving well-being, self-esteem, fighting spirit and social cohesion. They offer essential moments, whether for patients whose bodies are ravaged by illness or for people in a fragile social situation.

In 2022, the Fondation L'Oréal made it possible for more than15,500 people in difficult circumstances to receive beauty care and wellbeing treatments in France. By increasing access to these treatments, the Fondation L'Oréal is also encouraging social innovation:

  • the Fondation L'Oréal continued the mobile beauty and well‑being salon initiative that it launched in 2019, in the Île‑de-France, Auvergne-Rhône-Alpes and Provence-Alpes-Côte d’Azur regions of France. More than 500 vulnerable or isolated women have benefited from socio-beauty treatments;
  • in partnership with Emmaüs Solidarité, another beauty and well‑being space has been specifically dedicated to vulnerable people to give them no-cost access to socio‑beauty and socio-hairdressing services within a welcoming space.
Training in the beauty professions

In partnership with local NGOs in nearly 27 countries, the Fondation L'Oréal offers free training on beauty skills(hairdressing and makeup) to women in very difficult social or economic situations to assist them in finding employment.

In 2022, as part of the Beauty For a Better Life programme, 7 430 people in very difficult social or economic situations were trained in Beauty professions.

The Fondation L'Oréal partners with Médecins du Monde for the benefit of women and children: The Fondation L'Oréal supports the Médecins du Monde (Doctors of the World) association’s facial reconstructive surgery operations (“Opération Sourire"). The Fondation L'Oréal enables children or women who suffer from congenital malformations or who are victims of physical violence to regain their integrity and return to their community.

4.3.3.7. Measures for the promotion of women’s rights

As an active supporter of the UN Women’s Empowerment Principles, the Group is involved in numerous initiatives aimed not only at improving the situation of women in the private and public spheres, but also at recognising the contribution of women to the advancement of humanity.

4.3.3.7.1. Responsible communication

The Group’s Code of Ethics and the principles of Responsible Communication, which are summarised in an operational brochure distributed worldwide, cover namely the prohibition of stereotypes and degrading images of women.

4.3.3.7.2. Gender equality

Achieving real gender equality, up to the highest levels of responsibility, is a key challenge for the Group, both to promote a culture of inclusion and to increase L’Oréal’s ability to innovate. The Group, therefore, ensures that all jobs are equally accessible to women and men, both at the level of recruitment and with regard to career development. Special attention is given to pivotal periods such as parenthood (see section 4.3.2.6.). During supplier audits, L’Oréal also seeks to ensure the absence of discrimination and sexual harassment.

(1) The citizen commitments are detailed on the website: www.loreal.com/en/articles/commitments/loreal-citizen/ .