2022 Universal Registration Document

Chapter 4 : Social, environmental and societal responsibility

Price and awards

In 2022, 69 sites covering nearly 38,000 employees were recognised by the RoSPA in their prestigious Health & Safety Awards. A total of 58 awards were won.

4.3.2.2. Recruiting and supporting talents

The Group is continually enriching and diversifying its pool of talent around the world to meet its present and future needs.

The recruitment teams are tasked with attracting the best talent in all countries in which L’Oréal Group operates, so as to form diverse teams that resemble our consumers and integrate all cultures. The local implementation of the recruitment policy is carried out by a network of local recruitment experts covering all countries.

To select the best talents capable of contributing to its transformation, L’Oréal recruits on the basis of a candidate’s skills and potential. The Group is putting in place innovative means to ensure its recruitment is more inclusive. The aim is to capitalise on candidates’ strengths such as ambition, resilience, empathy, judgement, and learning agility.

L’Oréal has a unique know-how in working with higher education to identify and recruit new graduates. The Group relies on the following schemes, in particular:

  • Brandstorm, the Group’s innovation competition for students. In 2022, this competition brought together more than 80,000 students from 65 different countries, in a completely digital format, enabling them to immerse themselves in the beauty industry and find out about the Group’s values of innovation and entrepreneurship;
  • the Management Trainee programme, a rotational programme that prepares new graduates for major business responsibilities; and
  • the French International Business Internship (Volontariat International en Entreprise, or VIE) scheme, which enabled more than 100 young Europeans under the age of 29 complete an internship of between 12 and 24 months in 16 Group subsidiaries in 2022.

The Group is continually improving its powerful digital communications system which allows to enhance the employer image, to share, daily and transparently, the richness of its jobs and the diversity of its career paths and to explain its culture. L’Oréal’s Social Media strategy in recruitment is considered to be one of the best in the world. A strong presence on LinkedIn, with more than 4.3 million followers, helps with proactively recruiting the best talent.

For several years, L’Oréal has been ranked by Glassdoor as one of the best employers in France.

An International Digital team provides L’Oréal recruiters around the world with cutting edge digital tools to efficiently select the best candidates from among nearly one million applications received. These solutions, such as Seedlink and Paradox, use artificial intelligence, which provides greater efficiency, improves the candidate experience and targets a broader diversity of backgrounds.

In 2022, the recruiter community came together to consider several topics, such as training to combat unconscious bias, overhauling training programmes for new recruiters and compliance with GDPR requirements.

In 2022, the Group strengthened its global L’Oréal for Youth programme, through which it is committed to creating 25,000 job opportunities per year for those under the age of 30. New initiatives have been launched, such as L’Oréal BOOST, which gives young people access to the Coursera training platform. Other mentoring and coaching initiatives have also been launched to support and strengthen the employment prospects of young people all over the world.

Successful integration of new employees lays the groundwork for a lasting, quality relationship with the Company. The FIT integration programme provides everyone with the keys to success within the Group, both from an operational standpoint and in terms of sharing the corporate culture.

4.3.2.3. Training and developing employees throughout their working life

L’Oréal has always considered the development of its employees as one of the main drivers of its performance and its transformation. L’Oréal’s ambition is to develop the potential and employability of each employee throughout their lives, and to prepare tomorrow’s leaders.

The People Development & Learning teams are committed to providing the most relevant and modern training and development solutions throughout the world.

This strategy means the Group is recognised as a centre of excellence and contributes to L’Oréal’s competitive advantage, as well as to the attraction, engagement and retention of employees.

This is reflected by the fact that 100% of L’Oréal employees took part in a development opportunity in 2022 (1).

Number of training hours
This graph shows the number of training hours

2020: 3,059,581 
2021: 3,180,718
2022: 3,167,802 

(1) Total number of unique learners in 2022 / workforce at 31 December 2022. Trained employees who left the Group in 2022 are counted and may offset untrained employees in 2022.