Absenteeism rates
| 2020 | 2021 | 2022 | Details | |
|---|---|---|---|---|
| Total absenteeism rate (%) | Total absenteeism rate (%)2020 8.2% |
Total absenteeism rate (%)2021 5.9% |
Total absenteeism rate (%)2022 5.0% |
Total absenteeism rate (%)Details C/(A-B) |
| Of which due to illness | Of which due to illness 20202.2% |
Of which due to illness 20212.4% |
Of which due to illness 20222.5% |
Of which due to illness DetailsD/(A-B) |
(A) Number of working days worked by all statutory employees.
(B) Number of days of annual leave taken by all statutory employees.
(C) Number of days of absence (sick leave, occupational diseases, maternity leave, paternity leave, occupational injuries and/or commuting accidents or any other paid or unpaid absence).
(D) Number of days of sick leave (excluding occupational diseases, maternity or paternity leave, occupational injuries and/or commuting accidents).
Number of recruitments
| Number of recruitments (Permanent contract) | Europe | Latin America | North America | North Asia | SAPMENA-SSA | Total |
|---|---|---|---|---|---|---|
| 2022 | 2022Europe4,440 | 2022Latin America1,740 | 2022North America3,986 | 2022North Asia1,057 | 2022SAPMENA-SSA1,736 | 2022Total 12,959 |
| 2021 | 2021Europe 3,699 |
2021Latin America 2,137 |
2021North America 3,853 |
2021North Asia 1,970 |
2021SAPMENA-SSA 1,337 |
2021Total 12,996 |
| 2020 | 2020Europe 2,706 |
2020Latin America 1,078 |
2020North America 2,156 |
2020North Asia 910 |
2020SAPMENA-SSA 713 |
2020Total 7,563 |
Number of departures
| 2020 | 2021 | 2022 | |
|---|---|---|---|
| Number of departures (resignations, retirements, mutual agreements, dismissals) (permanent contracts) | Number of departures (resignations, retirements, mutual agreements, dismissals) (permanent contracts) 20209,408 |
Number of departures (resignations, retirements, mutual agreements, dismissals) (permanent contracts) 202111,977 |
Number of departures (resignations, retirements, mutual agreements, dismissals) (permanent contracts) 202210,823 |
| Number of dismissals (permanent contract) | Number of dismissals (permanent contract) 20203,358 |
Number of dismissals (permanent contract) 20213,153 |
Number of dismissals (permanent contract) 20221,863 |
In 2022, the turnover rate was 12.4%. This is calculated on the basis of employees on permanent contracts and includes resignations, retirements, departures by mutual agreement and dismissals.
4.3.2.1. Preserving employee health and safety
An ambitious shared health and safety policy
The Health (H) and Safety (S) policy is a main priority objective of the Group’s general policy, and one of its main managerial pillars. All managers are evaluated on their ability to apply it, and on their results in this area. It is based on the fundamentals presented in section 4.3.1.1.1.
Moving towards “zero accidents” is the ambition that L’Oréal has set for the safety of its employees. The Group has implemented programmes aimed at reducing risks and ensuring regular improvement in results through the leadership of managers and the participation of staff at all levels.
The Group strives to ensure regulatory compliance with its own standards on its sites (industrial or administrative sites, research centres, stores), and makes sure that its subcontractors and suppliers ensure the health and safety of people through a programme of external audits.
118 injuries with lost-time (L’Oréal and temporary staff) were reported in 2022, compared with 128 injuries with lost-time in 2021.
Change in Conventional Frequency Rate (TFc)(1)
This graph shows the change in Conventional Frequency Rate (TFc) (1).
2011: 2.00
2012: 1.70
2013: 1.60
2014: 1.10
2015: 1.30
2016: 1.20
2017: 0.83
2018: 1.02
2019: 0.79
2020: 0.66
2021: 0.73
2022: 0.62
The conventional frequency rate (TFc) is 0.62 and the enlarged total incident rate reported (TIRe)(2) is 1.34. Injured with lost‑time recorded in the Group in 2022 resulted in the following frequency rates by entity:
| Sites | TFc 2022 | Variation in TFc vs. 2021 | TIRe 2022 | Variation in TIRe vs. 2021 |
|---|---|---|---|---|
| Factories and distribution centres sites | Factories and distribution centres sites TFc 20221.40 ☑ |
Factories and distribution centres sites Variation in TFc vs. 2021-5 % |
Factories and distribution centres sites TIRe 20223.30 ☑ |
Factories and distribution centres sites Variation in TIRe vs. 2021-4.6% |
| Administrative sites | Administrative sites TFc 20220.20 |
Administrative sites Variation in TFc vs. 2021+43 % |
Administrative sites TIRe 20220.51 |
Administrative sites Variation in TIRe vs. 2021+96% |
| R&I Sites | R&I Sites TFc 20221.01 |
R&I Sites Variation in TFc vs. 2021+181% |
R&I Sites TIRe 20222.17 |
R&I Sites Variation in TIRe vs. 2021+18% |
| Sales forces & Stores | Sales forces & Stores TFc 20220.74 |
Sales forces & Stores Variation in TFc vs. 2021-35 % |
Sales forces & Stores TIRe 20221.13 |
Sales forces & Stores Variation in TIRe vs. 2021-3% |
| Group: all sites | Group: all sites TFc 20220.62 |
Group: all sites Variation in TFc vs. 2021-15% |
Group: all sites TIRe 20221.34 |
Group: all sites Variation in TIRe vs. 2021-6% |
☑ The Statutory Auditors have expressed reasonable assurance with regard to this indicator.
- TFc: number of L’Oréal staff injured with lost time at one million (106) hours worked by L’Oréal employees.
- TIRe: number of injured L’Oréal and temporary staff – with lost time, with a light duty and/or medical treatment – reported at one million (106) hours worked by L’Oréal staff and hours worked by temporary staff.