2022 Universal Registration Document

Chapter 4 : Social, environmental and societal responsibility

Product Product type Brand Design Zone
BIOLAGE GREEN RECOVERY CONDITIONER BIOLAGE GREEN RECOVERY CONDITIONERProduct type

Hair mask

BIOLAGE GREEN RECOVERY CONDITIONERBrand

Matrix

BIOLAGE GREEN RECOVERY CONDITIONERDesign Zone

USA

DL AU NATURALE MICELLAR SHAMPOO DL AU NATURALE MICELLAR SHAMPOOProduct type

Shampoo

DL AU NATURALE MICELLAR SHAMPOOBrand

Softsheen-Carson

DL AU NATURALE MICELLAR SHAMPOODesign Zone

South Africa

BODY SUPERFOOD COCOA BODY SUPERFOOD COCOAProduct type

Body care

BODY SUPERFOOD COCOABrand

Garnier

BODY SUPERFOOD COCOADesign Zone

France

HP AQUA OIL-FREE CLAY TONER HP AQUA OIL-FREE CLAY TONERProduct type

Face care

HP AQUA OIL-FREE CLAY TONERBrand

L’Oréal Paris

HP AQUA OIL-FREE CLAY TONERDesign Zone

China

In 2022, in addition to bringing new products with very high biodegradability levels to the market, L’Oréal updated its formulas that were already on the market. For example, L’Oréal Paris updated the formula for its Masque Elsève Extraordinary Oil Jojoba, increasing its biodegradability level from 76% to over 99%. For its part, Garnier updated the formula for its Ultra Soft Coconut Water Conditioner and increased its biodegradability level from 81% to over 99%.

The biodegradability of the raw materials portfolio was 82% in 2022.

Using eco-design to reduce the impact of the product use phase

Innovation reduces the impact of the consumer use phase. In the rinse-off cosmetics sector, the main impacts are the carbon and water footprints during product use.

The aim is to preserve the quantity and quality of water resources.

As part of its new L’Oréal for the Future sustainability commitments, the Group wants to develop innovative solutions that enable consumers to reduce their greenhouse gas emissions and water consumption associated with using its products.

The three pillars of the Group’s strategy to meet the challenge of water consumption

  • A reduction in the quantity of water used for rinse-offproducts: this means developing formulations that offer better rinsability. For example, in 2022, the Garnier brand doubled its sales of solid shampoos that offer a 20% saving in the rinse volume used.
  • Innovation in routines: the Group continually adapts its innovation model to meet all beauty aspirations around the world. L’Oréal wants to enable its consumers to reduce the impact of their use phase by offering innovations in the areas of product use and routines. The goal is to reduce the impact of the use phase by, for example, eliminating the rinse phase. In 2022, the Garnier brand extensively rolled out its Ultra Soft range of leave-in conditioners contained in a cardboard tube across Europe. This eco-designed technology (91% biodegradable and 94% renewable ingredients) eliminates the usual need to rinse off with water as required by traditional conditioners.
  • The deployment of technologies: the Group is developing equipment to reduce water consumption in salons. It is collaborating with its ecosystem to develop new solutions. The Group has also partnered with the Swiss start-up Gjosato optimise the rinse-off technology for shampoos, haircare products and hair dyes. Called L’Oréal Water Saver, this sustainable haircare technology for use in salons was presented at the Consumer Electric Show in January 2022. It reduces water flow by 69% and is currently being rolled out in Europe and Dubai. In 2023, a total of 23,000 units will be installed in these countries.

Since 2016, greenhouse gas emissions have been favourably decorrelated from the water consumption associated with the use of the products.

Water consumption linked to the use of the products (1)

There has been an increase of  1 % of water consumption per litres/kg of formulas sold between 2017 and 2022.

The target for 2030 is - 25 % water consumption per litre/kg of formula sold.

(1) Calculation made on the basis of the energy consumption required to heat the water for rinsing the products concerned. In 2022, a new calculation methodology was used for body products (shower gels). It only takes into account the water volumes related to the shower required, i.e. the water needed to rinse the cosmetic products. This methodology impacts the Group’s overall water volumes and consequently the overall Scope 3 GHG emission volumes (impact on all GHG emissions of between7 and 8%). The baseline for 2016 was recalculated using this methodology. It will be published in early 2023.