2022 Universal Registration Document

4.3. Policies, performance indicators and results

Chapter 4 : Social, environmental and societal responsibility

4.3. Policies, performance indicators and results

4.3. Policies, performance indicators and results

The Group’s policies address the need to prevent and mitigate the occurrence of the main CSR risks and aim to contribute to its sustainable growth in a control environment aligned with its businesses. There are however limits inherent in any system and process. These limits result from several factors, such as the uncertainties of the outside world, or issues resulting from technical or human failures. These policies also reflect a proactive approach by the Group to consider stakeholder expectations (see section 4.1.2.).

4.3.1. An ambitious environmental policy

The Group has a long-standing commitment to reducing its environmental footprint and aims to be one of the best-rated companies in this area. L’Oréal wishes to prove that it is possible to decorrelate growth and environmental impact and to contribute positively to its ecosystem throughout the world.

  • In 2013, L’Oréal launches the Sharing Beauty With All programme, based on four pillars: “Innovating sustainably”,“Producing sustainably”, “Living sustainably” and “Developing sustainably”.
  • In 2016, the Working Sustainably programme is rolled out within Sharing Beauty with All to integrate administrative sites and research centres within the improvement of environmental and social impacts.
  • In 2017, L’Oréal joins the Science-Based Targets programme, an initiative of the CDP, the United Nations Global Compact, the World Resources Institute, and the NGO WWF. The Group thereby plans to reduce its overall greenhouse gas emissions by 25% compared with 2016by the end of 2030.
  • In 2018, to progress further with regard to the individualAct4nature commitments, L’Oréal sets a goal of ensuring that 100% of its raw materials are renewable and come from sustainable sources by 2030.
  • In 2018, L’Oréal becomes a partner of the Ellen MacArthur Foundation, with the aim of adopting refillable, reusable, recyclable, or compostable plastic for 100% of packaging by 2025.
  • In 2019, L’Oréal becomes one of the first companies to sign the “Business Ambition for 1.5 °C” Pledge of the UN Globa lCompact. The Group thereby commits to reaching zero net emissions by 2050 over its entire value chain, in accordance with the 1.5 °C pathways of the IPCC(1).
  • In June 2020, the Group announces the follow-up sustainable development programme to the Sharing Beauty With All programme: L’Oréal for the Future. It sets a second generation of particularly ambitious and specific objectives for 2030 with regard to efforts to combat climate change and preserve natural resources. These cover all impacts associated with the Group’s value chain and its sites: from the search for renewable ingredients and the sustainable sourcing of raw materials to the transportation of products, their consumption, and their end of life.

L’Oréal’s commitment is to ensure that its activities respect the“planetary boundaries”, meaning what the planet can with stand, as defined by environmental science.

POLICY INDICATORS AND PRINCIPAL RESULTS
An ambitious EHS policy shared by all An ambitious EHS policy shared by allINDICATORS AND PRINCIPAL RESULTS
  • a worldwide organisation and a unique reference manual;
  • training in EHS policy and practices: 6,865 people trained worldwide;
  • a worldwide audit programme: 38 EHS audits;
  • a continuous improvement process: 35 ISO 14001 certifications, 27 ISO 50001 certifications,34 ISO 45001 certifications (factory scope);
  • a process of systematic integration of new sites.
Managing risks and controlling the impact of sites on their environment Managing risks and controlling the impact of sites on their environmentINDICATORS AND PRINCIPAL RESULTS
  • an environmental analysis conducted on a regular basis and whenever a significant change occurs;
  • consideration of biodiversity and land use in the design or operation of sites;
  • monitoring of surface water: no accidental spill;
  • monitoring of the wastewater leaving factories: wastewater quality index (0.34 g COD/FP)☑;
  • monitoring of air emissions, excluding greenhouse gases: 0.1 t of SO2; 156 t of VOC (in 2021);
  • monitoring of noise pollution.

☑ The Statutory Auditors have expressed reasonable assurance about this indicator.

(1) Intergovernmental Panel on Climate Change.