2022 Universal Registration Document

Chapter 3 : Risk factors and risk management

3.5.3.2. Industrial and environmental risks
Industrial and environmental risks/Product availability Significant
Risk identification Risk management

In the context of a globalised supply chain and the increased geographic concentration of certain supply sources, the failure of an external supplier to deliver raw materials, filling and packing components or finished products, whether resulting from operational difficulties or significant non-compliance with ethical commitments, along with a major interruption of operations in a L’Oréal industrial unit or shipping hub, could impact the Group’s sales because of the unavailability of products that could result from this.

In 2022, Group purchases related to production totalled €6.4 billion. The impact and management of risk associated with the availability of products caused by climate change are described in the risk factor entitled “Climate Change”.

L’Oréal regularly revises its inventory policies, reserves capacities with its suppliers, anticipates growth scenarios and negotiates long-term contracts. There are business continuity plans for each operational site. The Group is currently deploying a single methodology of business continuity plans at all its factories and distribution centres. These plans aim to anticipate supply chain disruption and ensure a timely business continuity.

L’Oréal also looks for alternative sourcing of its raw materials, duplicates packaging moulds for its strategic products, implements operational continuity plans with its suppliers and reviews, if required, the design of its formulas and finished products.

The main suppliers and subcontractors are asked to comply with the Letter of Mutual Ethical Commitment, which covers, in particular, Human Rights, working conditions, environmental protection and integrity.

Industrial and environmental risks/Climate change Significant
Risk identification Risk management

As for any company, the Group’s activities are exposed to the physical and transition risks related to climate change.

The increase in risks of natural origin, both extreme and chronic, the loss of biodiversity, and the increased pressure on water resources could impact the availability of finished products by disturbing the Group’s operations and supply chain. The scarcity of resources and the implementation of the transition towards a low-carbon economy could also increase production costs.

In addition, insufficient consideration during product design related to the impact of their usage by consumers could represent a risk for sales in certain areas of the world affected by water stress or the lack of adapted infrastructures to collect and treat waste and wastewater.

Lastly, consumer choices could be increasingly influenced by the impact associated with the use of a product (its carbon footprint, its water footprint, its impact on biodiversity) and by the Group’s overall environmental performance, particularly in terms of reducing its CO2 emissions in all Scopes.

As a result, if the Group did not sufficiently anticipate all these impacts and did not initiate a voluntary process to adapt to climate change, its financial performance and reputation could be impacted.

Taking into account environmental challenges, and in particular climate change, is an integral part of L’Oréal’s business model.

Building on its previous achievements, the Group announced in June 2020 a second generation of particularly ambitious and specific objectives for 2030 as part of its L’Oréal for the Future programme. These objectives cover the CO2 emissions in Scopes 1, 2 and 3 that are generated by the Group’s activities, and commit to a Science-Based Targets (SBT) approach, so as to track the 1.5°C trajectory by 2050. These commitments were validated in 2017 by the SBT initiative :

  • by 2025, all the Group’s industrial, administrative and research sites will be “carbon neutral”(1) for Scopes 1 and 2, using 100% renewable energy, locally sourced ;
  • by 2030, the Group will have reduced all its greenhouse gas emissions by 25% in absolute value compared to 2016 (Scopes 1, 2 and 3); and
  • as a signatory of the UN pledge “Business Ambition for 1.5°C”, L’Oréal has made a commitment to reach net zero emissions by 2050.

L’Oréal commits that by 2030 all water used in the Group’s industrial processes would be recycled and reused in a loop on its sites, prioritizing the deployment of the required equipment according to the water situation of the watersheds in which L’Oréal operates. Management of potential consequences of extreme events is described in the section on “Product availability” risk.

In addition, the Group also launched a programme entitled Green Sciences to evolve its raw material portfolio the development of ingredients with a favourable environmental profile, in minimising the environmental impacts associated with growing plants sources of these ingredients (deforestation, soil depletion, consequences on biodiversity, for example), and by relying on ecofriendly processes that prevent upstream pollution.

To inform its consumers and enable them to make more sustainable consumer choices, the Group is developing an environmental and social display system for its products, with a rating ranging from A to E, which takes into account 14 factors of impact for the planet, including greenhouse gas emissions. This system is gradually being rolled out on the Group’s haircare (for example, in 20 European countries, Mexico and the United States for the Garnier brand) and skincare brands.

L’Oréal’s priorities and the main commitments of L’Oréal for the Future programme are described in chapter 4, which specifically comprises the information disclosed in the Non-Financial Performance Statement, including the recommendations of the TCFD.

(1) A site can claim “carbon neutral” status if it meets the following requirements:

  • Direct CO2 (Scope 1) = 0, with the exception of: the gas used for catering, the fuel oil used for sprinkler tests, fossil energy consumptions during maintenance of on-site renewable facilities, cooling gas leaks if they are lower than 130 tonnes CO2eq./year; and
  • Indirect CO2 Market Based (Scope 2) = 0. The renewable energy sources must be located on site or less than 500 kilometres from the site, and be connected to the same distribution network. The “carbon neutral” status, as defined above, is achieved without carbon offsetting. See section 4.3.1.1.3. B/.