2022 Universal Registration Document

Chapter 2 : Corporate governance

CSR criteria: The L’Oréal for the Future programme Weighting: 10%
EMPOWERING OUR ECOSYSTEM IN OUR TRANSFORMATION    
  • By 2030, all Group products will be eco-designed.
97% 96%
  • By 2030, we will have helped 100,000 people from disadvantaged communities gain access to employment.
17,827 13,946
Human Resources criteria Weighting: 7.5%  
Gender Balance Gender BalanceWeighting: 7.5%2022 Results Gender Balance

 

2021 Results
  • Improving gender balance, in particular at the level of senior management positions.
  • Improving gender balance, in particular at the level of senior management positions.
Weighting: 7.5%
  • 32% of Executive Committee members are women.
  • 48% of strategic positions are held by women (strategic positions include Executive Committee positions, i.e. approximately 300 positions).
  • 2022 Equileap ranking:

France: No. 1

International: No. 14

  • For the sixth consecutive year, L'Oréal is ranked in the 2022 BloombergGender-Equality Index which comprises 418 companies having theirheadquarters in 45 countires and regions around the world.

 

  • Improving gender balance, in particular at the level of senior management positions.

 

32%

47%

No. 1 in France

No. 4 in the world

Top 100

Talent Development

  • Results of the policy regarding the recruitment of both experienced and more junior talented employees, and talent development all over the world, in order to favour the emergence of local talent.

Talent Development

  • Results of the policy regarding the recruitment of both experienced and more junior talented employees, and talent development all over the world, in order to favour the emergence of local talent.
Weighting: 7.5%
  • Fifth place in the Universum global ranking (business schools)L’Oréal is the first multinational company in the European Union to make the Top 5.

Talent Development

  • Results of the policy regarding the recruitment of both experienced and more junior talented employees, and talent development all over the world, in order to favour the emergence of local talent.

 

5th place
  • Attractive, targeted, digital employer communication.
  • Attractive, targeted, digital employer communication.
Weighting: 7.5%

Strong presence on social networks: 4.36 million followers on LinkedIn.

  • Attractive, targeted, digital employer communication.

 

3.9 million

Access to training

  • 100% of employees will receive training once a year.

Access to training

  • 100% of employees will receive training once a year.
Weighting: 7.5%
  • 100% of employees received training in 2022.

More than 261,000 hours of digital training (there was a rebalancing of online and face-to-face training in 2022).

Access to training

  • 100% of employees will receive training once a year.

 

100%

530,000 hours

Digital development criteria Weighting 7.5%
Increase in sales achieved in e‑commerce €10.9 bn in net sales, i.e. 28% of Group sales, up +8.9% in 2022.
Partnerships and innovation
  • Roll-out of Web 2.0: focusing L’Oréal’s digital advantage on consumer engagement (emerging platforms, influencer/advocacy marketing and data-based marketing).
  • Metaverse & Web3:
    • First multi-brand avatar partnership with Ready Player Me;
    • First beauty partnership with Opensea (the world’s largest NFT marketplace);
    • Partnership with Meta at Station F to foster creativity and inclusivity in the Metaverse and Web3;
    • Nyx PMU announced the world’s 1st beauty DAO (decentralized autonomous organization) GORJS.
  • Bold Female Founders Fund: investing in Digital Village IO Inc. (developer of virtual worlds and experiences)
New consumer interaction models
  • L’Oréal is no. 1 in influencer market share (+1.4 points compared to 2021), driven by strong leadership and increased TikTok presence, and by the Skincare and Haircare categories.
  • Netflix: L’Oréal is one of the leading advertisers on Netflix in more than six markets, providing access to a premium audience.
  • Retailer Media: an emerging channel, up by +14%.
  • Websites: developing immersive pages to offer a new consumer experience (augmented products with QR codes).
Digital services
  • 10 patents filed in 2022.
  • L’Oréal Digital Services now cover all beauty categories with 10-star services.
  • Continued roll-out of services with 1,400 direct services in 110 countries.
  • 72 partnerships with retailers and pure players.
Continuation of the Company’s digital transformation
  • More than 5,900 digital experts in all functions.
  • Recruitment and training in 2022: 67,500 people have had Digital and E-Commerce training. 80% of the Digital and E-Commerce community has been trained and, in the Group as a whole, 17,000 people have been trained in e-Commerce and 4,300 people in the Metaverse and Gaming.
Gartner L2 Digital ranking /Industry recognition
  • L’Oréal ranked no. 1 in terms of media market share and world no. 1 in terms of influencer market share.
  • L’Oréal ranked no. 1 in Gartner’s 2022 Digital IQ Index: Personal Care U.S., with Maybelline as brand no. 1 and CeraVe as no. 2.
  • 7 of the Group’s 20 brands feature in the Digital IQ Index.
  • L’Oréal Paris received the “Fastest Digital Transformation” award from Kantar’s Brand Footprint.
L’Oréal for the Future and digital sustainability
  • Positioning L’Oréal as a leader in reducing the environmental impact of media and content.
  • Partnership with the French start-up Impact+ to measure and reduce the CO2 impact of the Group’s advertising campaigns.